Thank you all for your interest in COGNOSPHERE Services. Recently, there have been multiple cases of unaffiliated third parties communicating with players on social media and claiming to officially represent COGNOSPHERE. To protect users' personal information and COGNOSPHERE's legal interests, and also respond to related recent queries from our users, we have put together some information here regarding your use of our content. Thank you again for your support!

1. How can I submit feedback and suggestions on COGNOSPHERE Services?
We are extremely grateful towards our users for the huge amount of time and energy they put into sending us valuable suggestions for current and future products. If you have anything to say about our product, we welcome you to contact our customer service or share your thoughts in the HoYoLAB Community.
Customer Service: genshin_cs@hoyoverse.com
HoYoLAB Community: https://www.hoyolab.com/genshin/
The project, products, materials, and games in this announcement are limited to Genshin Impact published by COGNOSPHERE (excluding Chinese mainland).

2. Can users use images, text, or audiovisual materials of Genshin Impact (hereinafter referred to as "Genshin Impact MATERIALS") to carry out re-creation (excluding direct reposting), or post materials on their personal fansite or any other websites?
We do not prohibit non-commercial personal use. Additionally, you understand and agree that the rights to all Genshin Impact MATERIALS (such as copyright, trademark, and other intellectual property rights) have not been transferred to you from COGNOSPHERE and its related obligees, nor should it be regarded as an approval in the legal sense (including implied approval). COGNOSPHERE reserves the right to exercise its rights (including but not limited to the derivative works produced and released based on Genshin Impact MATERIALS). At the same time, it is required to place the COGNOSPHERE legal declaration on such works, such as "© All rights reserved by COGNOSPHERE. Other properties belong to their respective owners."
If the Genshin Impact MATERIALS you use for the re-creation are the character voice-overs/character music, game music or voice samples, etc., please be aware that it is limited to personal non-commercial use, and the above legal declaration shall be stated; and if your use involves the authorization of any voice-over personnel, please acquire confirmation from the said personnel involved yourself. To avoid ambiguity, you are not allowed to sell or distribute (including but not limited to physical albums or digital albums) any musical work containing Genshin Impact music or character music, etc., for commercial use. At the same time, your use shall be in accordance with the terms and regulations of the Terms of Service included in the Genshin Impact project. In addition, due to the limitations of copyright protection on music platforms, we reserve the right to request you to remove the content related to Genshin Impact music materials at any time.
Please note that if the content you publish has any negative impact on the Genshin Impact project, or infringes on the goodwill of the project in any other ways, we reserve the right to pursue liability.
To clarify further, the above does NOT apply to any materials that has not yet been officially published. You are not permitted to publicly share any such materials, even if a legal declaration is included. Please see item 9 in this notice for more on the rules regarding unpublished content.

3. Can users use the official in-game footage of Genshin Impact released by COGNOSPHERE and share it on video websites?
In this regard, we have established the following guidelines (hereinafter referred to as "GUIDELINES"):
1. In addition to the following special instructions, COGNOSPHERE requires that the use of in-game footage of Genshin Impact must be limited to non-commercial purposes.

2. You are allowed to create videos, upload videos, live broadcast, and make profits on streaming websites by using in-game footage of Genshin Impact, but only in the methods of monetization specified by COGNOSPHERE, and your content must comply with all relevant specifications as stated in these GUIDELINES. Currently, the methods of monetization specified by COGNOSPHERE are limited to "Partner Programs on YouTube, Twitch or other video and image sharing websites"; any form of profit other than these methods is not permitted.

3. You shall not imply or declare that your video is associated with, sponsored, or approved by COGNOSPHERE. In addition, if you wish to use in-game footage of Genshin Impact together with the intellectual property rights (such as music) of a third party, you have the responsibility to obtain the authorization from said third party; if you are suspected of infringing the rights and interests of a third party, you are aware that you should handle the dispute independently.

4. If your video creation contains in-game footage of Genshin Impact, please be sure to add your own creative ideas or opinions.
We do not allow any direct reposting without addition of new ideas or opinions. For example, reposting of trailers, soundtracks, gameplay sequences, and art collections are not allowed within the scope of these GUIDELINES. In addition, you may not split our project content into a single piece of material for profit (such as visuals, audio, in-game elements, etc.). At the same time, without prior written permission from COGNOSPHERE, you are not allowed to sell any video, music, or images created by using in-game footage of Genshin Impact or make commercial donations, nor authorize the content you create to any third party in any form for any benefit.

5. We reserve the right to remove any content that we consider illegal, infringing, inappropriate, non-compliant with the GUIDELINES, and/or non-compliant with our end user license agreement/service agreement.

6. Please note that the above GUIDELINES for using in-game footage of Genshin Impact are only applicable to individual creators. It is not intended to be, and should not be regarded as explicit permission, official permission, or authorization for you to use the copyrighted content of COGNOSPHERE to create derivative works.

7. We will update the GUIDELINES from time to time. Please refer to the latest version of these GUIDELINES before publicly sharing any video content created based on in-game footage of Genshin Impact. Failure to comply with the GUIDELINES may result in COGNOSPHERE taking action to take down your video content. Please note that these GUIDELINES are not exhaustive, and we reserve the right to reject any use of Genshin Impact MATERIALS and to remove any unsettling content at our sole discretion.

4. Can I register domain names or trademarks that include the name "COGNOSPHERE" or "HoYoverse" or one of COGNOSPHERE Services (e.g. "Honkai Impact," "Genshin Impact"), or a portion of one of these names?
We advise against this kind of naming practice, because it may easily mislead users into thinking that these third-party domain names/trademarks have an official affiliation. Also, if your actions infringe upon our interests according to relevant local laws and regulations, we reserve the right to hold you legally accountable.

5. Can I put programs for updating COGNOSPHERE Services on a website of my choice so others can download them?
No. To protect the security of our users' accounts, we strictly forbid users from making update programs available on unauthorized third-party platforms. Our right to terminate any and all agreements with any users who are found to be in violation of this rule at its sole discretion is reserved. We reserve the right to refuse unauthorized third-party platforms from hosting, disseminating, or distributing COGNOSPHERE service -related programs for any reason and at any time.

6. Can I translate COGNOSPHERE's website(s) into a local language if an official translation is not currently available?
We permit reasonable reposting and quoting of our published information to the extent permitted by local law in your region, but we retain the right to hold those who publish incorrect or false information legally accountable. Also, please be aware that third-party websites like these are liable to confuse or mislead users, and that COGNOSPHERE has no way to control the quality or accuracy of translations or the veracity of content in general on these websites.

7. Can I make or sell plugins for COGNOSPHERE Services?
No. To ensure the fairness of the game and the security of user accounts, we strictly forbid you from installing, using, or distributing unauthorized game plugins. COGNOSPHERE reserves the right to terminate any and all agreements with any users who are found to be in violation of this rule at its sole discretion. COGNOSPHERE reserves the right to refuse unauthorized third-party platforms from hosting, disseminating, or distributing game plugins and other programs for any reason and at any time.

8. Can I host my own private server?
No. We do not support or permit the setup or provision of any organizations or services relating to COGNOSPHERE products or events. Furthermore, we do not permit users to emulate or redirect COGNOSPHERE Services through protocol emulation, tunneling, adding or modifying game modules, or through the use of any other current or future program or technology, irrespective of whether such activity is commercial in nature.

9. Can users share or otherwise use content from unreleased versions of the Genshin Impact project that has already been leaked online?
No. we have full intellectual property rights, copyright, trade secrets and other related rights and interests to the Genshin Impact project, including but not limited to game content. We have the right to release game content in accordance with its own standards and timeline. Furthermore, any unpublished game content found online has been leaked without authorization from us, and your actions in reposting this content or any use otherwise proceed from the unlawful and unauthorized actions taken by another. We reserve the right to hold you legally accountable to the fullest extent permissible by law, and will not be lenient towards violators.

10. I am a creator, community moderator (MOD) or other partners of Genshin Impact. Can I participate in online and offline activities in an official capacity?
Genshin Impact strictly prohibits anyone from participating in any online or offline activities in an official capacity, as an official partner or official contractor on behalf of Genshin Impact without authorization. Please contact our official personnel for such requests.

11. To avoid ambiguity, if you have any other written agreement/arrangement with us regarding the Genshin Impact project, such agreement/arrangement shall prevail; if it is inconsistent with this notice, such written agreement/arrangement shall take precedence.

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