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V3.7 Known Issues & Update (6/8)



Dear Travelers:

To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.



〓2023/06/08 16:15 (UTC+8)〓

Updates resources related to subsequent events.


〓2023/06/01 11:10 (UTC+8)〓

1. Fixes an issue with an abnormal display of red dots in the Genius Invokation TCG Card Shop.


2. Fixes an issue whereby under certain circumstances, if the quest environment for the Story Quest "Shade Upon Red Silk" is being occupied by "Culminate! Chatter of Joyous Dreams," you are unable to carry out both quests normally. Travelers who encounter this issue can log out through the Paimon Menu and log in again to resolve the issue.


〓2023/05/26 11:05 (UTC+8)〓

Fixes an issue whereby there is a chance that abnormalities would occur in the game if you teleport immediately after Nahida casts "All Schemes to Know" on NPCs.


〓2023/05/25 18:10 (UTC+8)〓

May 26 Update


Update Details: Rolls back the restrictions added to the renaming of the character "Wanderer" after the Version 3.7 update.


We sincerely apologize for the inconvenience caused to some Travelers who received in-game warning mails when they attempted to rename their character as per normal, due to naming restrictions added in Version 3.7, which negatively impacted players' gaming experience.

This change has been rolled back. Previously approved names will not be forcibly reset by the system, and Travelers will not receive in-game warning mails for choosing a name that is the same as an in-game NPC or character.

We will adjust the relevant reminder mails and optimize the relevant system in future versions.


We sincerely apologize for the inconvenience caused.


〓Compensation Details〓

Primogems ×60

Item "An Appellative Stroke" ×1


〓Scope of Compensation〓

Travelers who had their Wanderer's "name" reset abnormally after the Version 3.7 update.

Our developers will distribute compensation to Travelers via in-game mail within 24 hours after the issue is fixed. The mail is valid for 30 days, please remember to claim it in time.

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