Dear Travelers:
To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.
〓Known Issues〓
(8/23)
1. There is an issue under specific circumstances whereby when Lyney casts his Charged Attack at Charge Level 2, he can abnormally obtain Prop Surplus stacks without losing HP. This issue will be fixed in Version 4.1.
(8/17)
There is an issue under specific circumstances whereby certain characters' voice lines will be abnormally triggered when moving around in the water (such as Opening Treasure Chest voice lines). This issue will be fixed in a future version update. Please stay tuned for future notices.
(8/16)
1. There is an issue with Lyney's Elemental Burst icon and the fireworks ignited when the Grin-Malkin Cat generated by the Elemental Burst is canceled actively or its duration ends whereby the position of its teardrop is indicated wrongly. This issue is scheduled to be fixed in Version 4.1.
2. There is an issue whereby when carrying out the World Quests "Capturing Light and Shadow" or "Returning Curios" in Co-Op Mode, the host is unable to obtain the Mora treasure chest related to the "Choo-Choo Cart" gameplay under specific circumstances. We will issue the treasure chest reward via an in-game mail to all affected Travelers after the end of Version 3.8.
(8/16)
Dear Travelers,
After the Version 4.0 update, some Travelers on PC devices have provided feedback that they have encountered abnormal lags and crashes when playing the game. Specifically: the game would crash abnormally when loading, after the photosensitive epilepsy warning notice appears, or while playing the game.
Travelers who encounter relevant issues can "clean install the graphics card driver" to resolve them.
If the issues persist, please contact Customer Service and provide feedback via: genshin_cs@hoyoverse.com.
〓2023/09/21 16:05 (UTC+8)〓
Fixes an issue whereby players would encounter abnormal lags when opening or closing certain game interfaces after pre-installation on mobile devices is complete.
〓2023/09/07 16:10 (UTC+8)〓
Fixes an issue whereby characters would be immune to fall DMG for a long time after jumping on Bouncy Mushrooms under certain circumstances.
〓2023/08/31 16:15 (UTC+8)〓
1. Fixes an issue in Traditional Chinese whereby there is a text error in the World Quest "Book of Esoteric Revelations."
2. Updates resources related to subsequent events.
〓2023/08/25 11:45 (UTC+8)〓
Fixes an issue whereby some Wildlife in the Serenitea Pot had abnormal movements.
〓2023/08/24 16:35 (UTC+8)〓
1. Fixes an issue under certain circumstances whereby sunlight would display abnormally in the background of the Party Setup screen, as well as when entering the Character Details screen from the Party Setup screen.
2. Fixes an issue whereby music from Mondstadt would play during combat in the Chemin Oublie in Sumeru.
3. Fixes an issue which would occur when viewing non-Co-Op Matches in Genius Invokation TCG whereby the amount of Elemental Dice would display abnormally when an opponent was playing cards.
4. Fixes an issue under specific circumstances whereby the 2-Hit DMG of Diluc's Elemental Skill would abnormally trigger multiple times.
After the update, if you are using an Android device, you will see a hint that says "Now compiling shaders" when you log in to the game. Please wait for it to finish loading (it is estimated that this will take at least 15 minutes).
〓2023/08/23 16:00 (UTC+8)〓
Dear Travelers, we have released an update for PC devices on 2023/08/23 16:00 (UTC+8) to fix issues under certain scenarios (i.e. opening and closing the map, the characters' actions when entering and exiting the water), and a PC memory leak issue resulting in the game abnormally crashing.
Travelers who encounter the above issues can start the game via the launcher after exiting the game to get the update.
〓2023/08/18 11:10 (UTC+8)〓
1. Fixes an issue whereby there is a small probability that Lynette's Elemental Skill is unable to trigger the Skill CD reset effect of the weapon "Sacrificial Sword."
2. Fixes an issue in Japanese whereby there are two errors in the text of the Archon Quest "Soloist's Prologue." The corresponding Japanese voice-over error caused by this text error will be fixed in a subsequent version.
3. Fixes an issue in Traditional Chinese whereby there is a text error in the Time Trial Challenge in the open world of Fontaine.
〓2023/08/17 16:20 (UTC+8)〓
1. Fixes an issue whereby when certain characters dive into the water at specific regions, the character will abnormally maintain a climbing state if there is no follow-up action.
2. Fixes an issue whereby the Anti-Aliasing effect in the game would display abnormally when the option in Settings > Graphics is set to SMAA.
〓2023/08/16 21:15 (UTC+8)〓
Optimizes the issue whereby under specific circumstances, when characters take the elevator at the Romaritime Harbor or other regions in Fontaine, they might encounter an issue of falling abnormally and hovering persistently in the air. If Travelers still encounter the issue of falling abnormally, please wait for your character to land at the bottom, then take the elevator again.
