Post Details Page

1.4 Known Issues & Update(4/21)


Dear Travelers


To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.



▌Known Issues

- When Oz, summoned by Fischl, triggers certain elemental reactions that attack multiple opponents, an incorrect quantity of Elemental Particles is generated. This issue will be fixed in a later version update. Please stay tuned for future notices regarding the exact fix time.


- Casting characters' skills while using the Windsong Lyre gadget may cause errors with the skills' effects. This issue will be fixed in a later version update. Please stay tuned for future notices regarding the exact fix time.


- After the update on 2021/4/15 at 16:15(UTC+8), if Travelers experience an issue of terrain disappearing, causing characters to fall into infinity and lose HP, please quit the game from the Paimon Menu, close the game program, and then try logging in again. If the issue persists, please report the issue via the Feedback option on the Paimon Menu.


- When switching characters while protected by a shield, there is a small chance that the character who takes the field will be launched if hit by an attack with a rather strong interrupt effect at the moment of switching. This issue will be fixed in a later version update. Please stay tuned for future notices regarding the exact fix time.


- The Phoenix summoned by Diluc’s Elemental Burst and certain monster skill effects, such as Rumbling Stone, are affected by some skills (such as the Anemo Traveler’s "Gust Surge"). This issue will be fixed in a later version update. Please stay tuned for future notices regarding the exact fix time.


- If Travelers encounter an issue in Bennett's Hangout Event whereby a chest does not refresh in the Domain "Deserted Ruins of Eya," thereby preventing completion of the quest objective "Expansive Eya," Travelers can fix this issue by exiting the game via the Paimon Menu and then logging back into the game.


- There is a small chance that the camera will become fixed after using the gadget “Windsong Lyre,” and teleporting will not fix the issue. Travelers who experience this issue can exit via the Paimon Menu, then close and restart the game. If the issue persists, Travelers can report the issue through the Feedback tab in the Paimon Menu.


-When a character that has equipped Prototype Amber uses an Elemental Burst and then immediately switches characters, there is a small chance that the one-time Energy regeneration effect will be lost. The developers are already looking into this. Please stay tuned for further notices regarding this issue.


- When a character that has equipped Prototype Amber uses an Elemental Burst and then immediately switches characters, there is a small chance that the one-time Energy regeneration effect will be lost. This issue will be fixed in Version 1.5.



 ▌Update Content 2021/04/15 16:15 (UTC+8)

- Fixes an issue whereby the duration of Xiangling's Elemental Burst "Pyronado" may be abnormal in certain situations.

- Fixes an issue whereby after the Endora gadget is equipped, it doesn't disappear when entering combat.


- After the update on 2021/4/15 at 16:15(UTC+8), if Travelers experience an issue of terrain disappearing, causing characters to fall into infinity and lose HP, please quit the game from the Paimon Menu, close the game program, and then try logging in again. If the issue persists, please report the issue via the Feedback option on the Paimon Menu.



 ▌Update Content 2021/04/06 01:45 (UTC+8)

-Fixes an issue which occured after the Invitation of Windblume event ended, whereby Travelers are unable to open the event store menu with contollers.



 ▌Update Content 2021/04/02 23:45 (UTC+8)

- Fixes an issue whereby during the World Quest "Mountainous Summons," there is a small possibility of being unable to complete the quest objective "Talk to Dr. Livingstone."



 ▌Update Content 2021/04/01 16:30 (UTC+8)

- Fixes the following issues that may occur in Co-Op Mode:

a. When matching, the Party Setup screen text is not displayed properly (question marks appear) or some characters are not displayed.

b. When matching, the Party Setup screen is blank.

c. Being unable to leave Co-Op Mode.

d. The Chat interface displays incorrectly.

- After the update on 2021/4/1 at 16:30, if Travelers experience an issue of terrain disappearing, causing characters to fall into infinity and lose HP, please quit the game from the Paimon Menu, close the game program, and then try logging in again. If the issue persists, please report the issue via the Feedback option on the Paimon Menu.



 ▌Update Content 2021/03/25 17:45 (UTC+8)

- Fixes an issue whereby the refresh cycle of a harvestable item does not function properly if it refreshes and is then harvested again after a rather long period of time.

Travelers affected by the issues mentioned above can restart the game to continue playing normally.



 ▌Update Content 2021/03/25 16:15 (UTC+8)

- Fixes an issue in Noelle's Hangout Event during the quest objective "Gift and Intent" whereby the name of the speaker in the dialogue is incorrect.

- Fixes an issue whereby after completing the special hidden quest in Mondstadt, some Places of Interest in the open-world cannot be interacted with.

- Fixes an issue whereby the effects of some weapons are unable to be triggered when such weapons are equipped by the character within a short period of time - -after entering a Domain. This includes the weapons Elegy for the End, Aquila Favonia, Prototype Archaic, and The Widsith.

- Fixes an issue in German with the display of the title text for the login event "Outland Gastronomy."

- Fixes an issue in Indonesian in the Story Quest "Missive of Cloud and Fog" whereby some text of the letter "Watch Out!" is not displayed.

Travelers affected by the issues mentioned above can restart the game to continue playing normally.



▌Update Content 2021/03/20 16:15 (UTC+8)

- In the Story Quest "Ode to Flower and Cloud" and after progress for the quest objective "Listen to and solve the troubles of the citizenry" has reached (3/3), there is a small chance that the quest cannot be completed.

Travelers affected by this issue can restart the game to fix the issue and continue playing normally.



▌Update Content 2021/03/19 19:30 (UTC+8)

- Fixes an issue on PC whereby going to the User Center via Settings > Account causes problems with resuming the game. The issue fix also restores the in-game entry for the User Center.

Travelers affected by this issue can restart the game to fix the issue and continue playing normally.



 ▌Update Content 2021/03/18 16:15 (UTC+8)

- Fixes an issue whereby a slight delay occurs when Albedo releases his Elemental Skill.

Travelers who were online at the time of the update have experienced an issue whereby Albedo is unable to use his Elemental Skill.

Travelers affected by this issue can fix it by exiting the game from the Paimon Menu and then logging back in.

Genshin Impact • Discussions & Sharing
Game News
1,553
202
278
1,553
0
All comments 202

Loading...

All Tools

Recommended Users