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V1.5 Known Issues & Update (6/7)


Dear Travelers:

To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.



〓Known Issues〓

- During Diona's Hangout Event, if the Traveler is in the party when the "Search for the kitty on Mondstadt's rooftops" objective fails, the Traveler will display incorrectly and disappear. This issue can be fixed on the spot by teleporting, switching the Traveler out from the party, or by logging out and back in again. Our developers are currently working to fix this issue. Please stay tuned for further updates.


- When there is thunder in the open world, the character voice-over line "When Thunder Strikes" is incorrectly triggered repeatedly. The trigger mechanism for this voice-over line will be temporarily removed in the update on May 6, and this issue will be fixed in Version 1.6.


- In Co-Op Mode, Travelers who enter the Serenitea Pot will receive the erroneous message that another Traveler ""has left the Serenitea Pot."" (There is no issue with related game functions and when the host enters their own Serenitea Pot from Teyvat, this message will not appear.)

In Co-Op Mode and under certain circumstances, if other Travelers are visiting the Serenitea Pot, the host will receive the erroneous message that another Traveler ""has left the Serenitea Pot"" upon returning to Teyvat. (There is no issue with related game functions.)


- For players on the PlayStation®4, during the World Quest "A Teapot to Call Home: Part II," if the game reconnects during the quest objective "Talk to Tubby," the camera angle will be locked. Travelers who encounter this issue should first try leaving the game from the Paimon Menu, then logging back in. Alternatively, open the Map, select the Serenitea Pot icon in the lower-right corner, and teleport back to Teyvat. If the issue persists, Travelers can report the issue through the Feedback tab in the Paimon Menu.


- In Zhongli's Story Quest "Historia Antiqua: Act II - No Mere Stone," there is an error with the English voice-over for the line "My life is nigh on eternal. I will go on with the infinite flow of time. And you, Morax... You too will live for many a day to come." such that it does not match the subtitle. This issue will be fixed in Version 1.6.


- In Noelle's Hangout Event and Barbara's Hangout Event, some subtitles do not match the meaning of the voice-over in some languages (including English). Our developers are currently working to fix the issue. Please stay tuned for future announcements regarding the exact time of the fix.


- Casting characters' skills while using the Windsong Lyre gadget may cause errors with the skills' effects. This issue will be fixed in Version 1.6.


- When switching characters while protected by a shield, there is a small chance that the character who takes the field will be launched if hit by an attack with a rather strong interrupt effect at the moment of switching. This issue will be fixed in a later version update. Please stay tuned for future notices regarding the exact fix time.


- When multiple elemental reactions take place simultaneously, some elemental-reaction-related DMG Bonuses may be incorrect (for example, DMG Bonuses triggered by the 4-Piece Set effects of the Crimson Witch of Flames and Thundering Fury artifact sets). This issue will be fixed in Version 1.6.


- Certain characters, such as Yanfei, have a small chance of being launched if hit by an attack when they use an Elemental

Burst. This issue will be fixed in the update on June 9.



▌2021/06/03 20:10 (UTC+8)

- Fixes an issue whereby under specific circumstances, Travelers may be able to place furnishings in invalid or out-of-bounds locations, which may result in errors or crashes in the Serenitea Pot.

After this update, Travelers who still encounter errors with Serenitea Pot functions due to having previously placed furnishings in invalid or out-of-bounds locations can report the issue via the Paimon Menu > Feedback. We will help fix this issue for affected accounts.



▌Update Content 2021/06/01 15:15 (UTC+8)

- Fixes an issue whereby red notification reminders do not appear for the "Overflowing Mastery" event on the Events Overview page on a daily basis.



▌Update Content 2021/05/17 23:00 (UTC+8)

- Fixes an issue whereby characters may, under specific circumstances, get stuck inside some parts of the architecture in the following Windtrace Contested Zones: "Winery Confrontation," "Drifters in the Terrace Depths," and "Small Town Guerilla War."


These fixes will take effect when the game is restarted. When entering another Traveler’s world, both Travelers must be updated to the latest version of the game.On the preparation screen for the Windtrace event, logging back into the game after the server connection breaks will cause a black screen in-game. If you encounter this issue, please try closing and restarting the game. If the issue persists, please report the issue through the Feedback tab in the Paimon Menu.



▌Update Content 2021/05/15 22:50 (UTC+8)

- Fixed an issue whereby under specific circumstances, some characters may enter and get stuck inside building structures in Contested Zone and Winery Confrontation during the Windtrace event.


- Fixed an issue whereby under specific circumstances, after changing the game language, the Rebel position in Windtrace event might be displayed incorrectly on the map.


- Fixed an issue whereby under specific circumstances, after putting pins or markers on the map, the Rebel position in Windtrace event might be displayed incorrectly on the map.


These fixes will take effect when the game is restarted. When entering another Traveler’s world, both Travelers must be updated to the latest version of the game.



▌Update Content 2021/05/15 00:15 (UTC+8)

- Amends the text in the matching complete notification for the Windtrace event.

The original text read: "You have successfully matched into Windtrace's party"

The revised text reads: "Windtrace: matching complete, press to confirm you are ready"


Travelers must respond to the notification before the timer expires:- Keyboard: Press the Y key

Mobile devices: Tap the message containing the countdown timer

PS controller: Press the L3 button

Xbox controller: Press LS

When the matching details screen comes up, please select Accept to form a party and begin the game.



▌Update Content 2021/05/13 16:30 (UTC+8)

- Fixes an issue during Diona's Hangout Event whereby if the Traveler is in the party when the "Search for the kitty on Mondstadt's rooftops" objective fails, the Traveler will display incorrectly and disappear.


- Fixes an issue whereby there is a small chance the Cryo Hypostasis is unable to be defeated when its HP is at 0.


- Fixes an issue whereby the line "The area around the Cryo Hypostasis is extremely cold..." would appear repeatedly when switching characters near the Cryo Hypostasis.


- Fixes an issue whereby the Abyss Herald: Wicked Torrents would not summon Attendants under certain circumstances when challenging the Domain of Heresy in the Twisted Realm.


- Fixes an issue whereby when a character dies in the Serenitea Pot, furnishings can be placed outside of the placement area and in invalid locations, possibly preventing any operations in the Serenitea Pot.

After updating, if Travelers placed the main structure outside of the placement area or in an invalid location and cannot perform any operations in the Serenitea Pot, Travelers can send us feedback via the Paimon Menu > Feedback. We will help fix this issue for affected accounts.



▌Update Content 2021/05/06 16:05 (UTC+8)

- The trigger mechanism for the character voice-over line "When Thunder Strikes" when there is thunder in the open world has been temporarily removed. The issue whereby this voice-over line is incorrectly triggered repeatedly will be fixed in Version 1.6.


- Fixes an issue affecting languages other than Chinese (Simplified) whereby the title or first paragraph of content may not display for Books in the Archive and for some quest item descriptions after pressing Read.


- Fixes an issue with the Noelle and Barbara Hangout Events whereby some subtitles in some languages (such as English) are incorrect and do not match the voice-over.



 ▌Update Content 2021/05/02 10:45 (UTC+8)

- Fixes an issue whereby moving a furnishing out of the placement zone or placing it in an invalid location within the Serenitea Pot may result in that furnishing vanishing.


- Fixes an issue whereby when the internet connection is not optimal, Travelers might be able to move furnishings out of the placement zone or placing them in an invalid location in Serenitea Pot.


- Fixes an issue where Travelers are able to open Furnishing Screen while talking to Tubby, causing Travelers to not be able to navigate properly, and able to move furnishings out of the placement zone or placing them in an invalid location.



 ▌Update Content 2021/05/01 16:00 (UTC+8)

- Fixes an issue whereby there is a chance that destroying the Mutation Stone will not correctly remove the buff from opponents within the Place of Interest during the "Energy Amplifier Initiation" event.



 ▌Update Content 2021/05/01 12:15 (UTC+8)

- Fixes an issue affecting PCs running Windows 7 and Windows 8 whereby the game may crash while downloading resources and display an error message.

Any Travelers who have encountered this issue, please open the Launcher and update the game.



 ▌Update Content 2021/04/30 14:30 (UTC+8)

- Fixes an issue whereby there is a chance that destroying the Mutation Stone will not correctly remove the buff from opponents within the Place of Interest during the "Energy Amplifier Initiation" event.


- Fixes an issue affecting languages other than Chinese (Simplified) whereby the description for some quest items fails to display after pressing Read. Another issue, whereby the title or first paragraph of content may not display for Books in the Archive and some quest item descriptions, will be fixed in a future update.


- Fixes an issue on PC when the Keyboard control type is selected whereby if the input language is set to German or French, the F6 and F7 hotkeys cannot be used after entering the Serenitea Pot.



 ▌Update Content 2021/04/29 16:30(UTC+8)

- Fixes an issue whereby certain attacks that deal Pyro DMG (such as Klee's Charged Attack, Diluc's Elemental Skill, etc.) will incorrectly trigger both the Melt and Shatter reactions simultaneously when they hit Frozen targets, which is not in keeping with previous versions.


 ▌Update Content2021/04/28 21:00 (UTC+8)

- Fixes an issue in the Serenitea Pot whereby using Guest Assistance to speed up the creation process results in an incorrect creation time. This has been amended such that a Guest can help speed up the creation process by 4 hours each time. The maximum time reduction for each furnishing remains unchanged (4 hours).


- Fixes an issue whereby there is a small chance that the objective "Enter the Serenitea Pot" in the quest "A Teapot to Call Home: Part II" is unable to be completed. Travelers affected by this issue can log back into the game, enter the Serenitea Pot, return to the open world, and then re-enter the Serenitea Pot to continue progressing in the quest.


Travelers affected by this issue can restart the game to continue playing normally.

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