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About Certain In-Game Errors


Hello, Trailblazers,

Certain PS5™ devices has encountered the following issues due to PlayStation™Network service error. The relevant team is now investigating the cause of the problem and working urgently to fix it.


• Unable to login

• Unable to top-up


The Express Crew will immediately notify Trailblazers via in-game notifications and player community announcements as soon as the issue is fixed. Please stay tuned for the official announcements.

We sincerely apologize for any inconvenience caused. Thank you for your understanding and support.

Honkai: Star Rail • Discussions & Sharing
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