Captains, many of the events held on HoYoLAB offer generous rewards! To help winners claim their prizes, Ai-chan has created this thread to provide instructions!
==========On Winning Digital Rewards==========
Please visit the shipping address screen of your Account Info on HoYoLAB to save your shipping information.
To improve your experience with Honkai Impact 3rd-related features on HoYoLAB, Ai-chan recommends that you link your miHoYo Account!
(For linking instructions, please see: https://www.hoyolab.com/article/1752657)
==========When Captains Win Physical Prizes==========
Please visit the shipping address screen of your Account Info on HoYoLAB to save your shipping information.
*Please read the following points carefully:
1. By clicking on the Submit button and/or sending your info to our fulfillment email, you are agreeing to:
- You agree and confirm that you are an adult subject to the applicable law of your country or region of residence; If you are a minor, you provide the above information with the consent of your guardian;
- You agree and confirm that Ai-chan can collect and use the above information to issue you the prizes you win on HoYoLAB and notify you of shipping progress. Without your written consent, Ai-chan will not use the above information for other purposes. Ai-chan promises to store the above information in your user profile that is kept in accordance with relevant privacy policies and laws of your country and/or region of residence.
- You agree and confirm that Ai-chan can use the account information you provided to issue you the prizes you win on HoYoLAB in the future. If you want Ai-chan to stop using the above information, please send your request to Ai-chan at xxx. Your withdrawal does not affect Ai-chan's right to collect and use your information prior to it.
- You agree and confirm that the information you provide is complete, accurate, licit, and valid. You are held solely responsible for any negative consequences ensuing from non-delivery caused by your incorrect input.
- You agree and confirm that any false claims of prizes are invalid once discovered, and offenders will be blacklisted and permanently disqualified from winning on HoYoLAB in the future.
2. As different events have different timespans, please follow their claim info submission deadlines and prize issuance dates to secure your prizes. Thank you for loving and supporting Honkai Impact 3rd!


