Dear Travelers:
To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.
〓Known Issues〓
1. Continuous attacks have a very low probability of abnormally and significantly extending the duration of various effects on the character Kamisato Ayato (up to twice the duration), including but not limited to the ""Takimeguri Kanka"" state from his Elemental Skill, ""Corrosion"", and ""Smoldering Flames"" that are applied to the character.
The developers have detected the initial cause of this issue. As the fix involves fundamental logic, this issue will be fixed in Version 3.0 after comprehensive testing.
*Note: The fix will not affect the abnormal increase in duration caused by hit lag, or Plunging Attacks that can be performed from jumping on a flat surface due to hit lag.
2. When using an iOS or Android device to play the game, after some characters cast their Elemental Bursts, there may be a problem with their weapons' color display. This issue will be fixed in a later version update. Please stay tuned for future notices.
3. There is an issue after the Version 2.8 update whereby some enemies (such as Geovishap Hatchling) have a small chance of displaying abnormal target tracking when casting their skills. This issue will be fixed in a later update, please stay tuned to our announcements.
4. There is an issue under specific circumstances whereby the Treasure Chest will disappear abnormally if Travelers do not claim it in time after completing the World Quest "The Treasure of the Four Skerries." This issue will be fixed in a later update, please stay tuned to our announcements.
5. There is an issue with the "Hidden Strife" event whereby there is a chance that characters are unable to trigger the relevant counts for the criteria "Deal DMG to opponents when using Claymores 15 times" or "Deal DMG with Normal Attacks 20 times" under specific circumstances, resulting in the inability to obtain "Afterimaged Might." Travelers who experience this issue can exit the game via the Paimon Menu and log in again as a temporary fix.
6. There is an issue under specific circumstances whereby the Treasure Chest will disappear abnormally if Travelers do not claim it in time after completing the World Quest "The Treasure of the Four Skerries." We will send out rewards via in-game mail using centralized distribution every week for Travelers who encountered this issue during Version 2.8.
*Note: The Treasure Chest rewards will only be re-issued once. Travelers who encounter this issue will receive the re-issued rewards within the next week.
〓2022/08/04 20:15 (UTC+8)〓
In the update on 2022/08/04 16:10 (UTC+8), the fix for the issue whereby "the Treasure Chest will disappear abnormally if Travelers do not claim it in time after completing the World Quest 'The Treasure of the Four Skerries'" caused some Travelers to experience an issue with abnormal quest dialogues or are unable to complete Domain objectives. This fix has been rolled back. Travelers can exit the game from the Paimon Menu and log in again to carry out the quest or challenge Domains as normal.
The issue whereby the Treasure Chest will disappear abnormally will be fixed in a later update. We sincerely apologize for the inconvenience caused.
〓2022/08/04 16:10 (UTC+8)〓
1. Fixes an issue with the Domain "Blazin' Trails" whereby the icons indicating the limited duration of the quest items "Reverberating Key," and "Key" were displayed abnormally.
2. Fixes an issue under specific circumstances whereby the Treasure Chest will disappear abnormally when carrying out the quest objective "Find the place where the treasure is buried" in the World Quest "The Treasure of the Four Skerries." Travelers who encounter this issue can first complete the World Quest "The Treasure of the Four Skerries" in full, then exit the game via the Paimon Menu, and go to where the chest spawns. Click "Investigate," and then climb the Cloudleisure Steps to collect the chest.
〓2022/07/28 16:20 (UTC+8)〓
1. Fixes the issues under certain circumstances in the Domain "Blazin' Trails" whereby the Pyro Monument could not be unlocked even if the "Dream Form" has reached the destination, or the "Dream Form" did not appear normally. Travelers who encounter these issues can log out through the Paimon Menu and log in again to resolve them.
2. Updated resources related to subsequent events.
〓2022/07/22 17:55 (UTC+8)〓
1. Fixes an issue under certain circumstances whereby the Story Quest "The Ancient Azure Stars" cannot be completed, as players are unable to return to the quest location due to being blocked by barriers when carrying out the objective "Solve the astral puzzle."
We will resolve the problem within 36 hours for all accounts that have been affected before the update. After the fix goes live, Travelers can log in again to continue the quest.
2. Fixes an issue whereby there is a small chance that the connection between the stars would disappear abnormally if you move away from the stars in the Domain then approach them again when carrying out the Story Quest "The Ancient Azure Stars.
〓2022/07/21 11:20 (UTC+8)〓
1. Fixes an issue with the character Shikanoin Heizou's Elemental Skill whereby when you hit opponents under the effect of 4 Declension stacks (i.e. the Conviction effect), the elemental effect produced might be abnormal. After the fix, the elemental effect produced by the Elemental Skill at 4 Declension stacks will be consistent with that of other Declension stacks.
▌Issue Fix Compensation
● Compensation Details
Primogems ×100
● Scope of Compensation
Travelers who reached Adventure Rank 5 and above before 2022/07/21 11:00(UTC+8)
Our developers will distribute compensation to Travelers via in-game mail within 24 hours. Please claim the mail compensation before 2022/07/24 11:00(UTC+8). The mail is valid for 30 days, please remember to claim it in time.
2. Fixes an issue whereby the avatar images of Diluc's outfit "Red Dead of Night" and Fischl's outfit "Ein Immernachtstraum" are displayed abnormally.
3. Fixes an issue whereby in Photo Mode, the eye model of the character Shikanoin Heizou will be displayed abnormally when he is performing a certain idle animation.
4. Fixes an issue with the description text of "Central Camp Image" on "The Photographer's Words" interface in the "Resonating Visions" event in Simplified Chinese, Traditional Chinese, and Russian.
5. Fixes an issue under certain conditions whereby a specific Treasure Chest could not be unlocked normally in the Domain "As the Courtyard in Spring Once Appeared: Part II."
6. Fixes an issue under certain conditions whereby the Electro Seelie disappeared abnormally in the Domain "As the Courtyard in Spring Once Appeared."
7. Fixes an issue whereby astral images will not be displayed when Graphics Quality is set to the lowest for one of the astral mechanisms on Minacious Isle.
8. Fixes an issue under certain circumstances whereby the quest objective "Find the treasure clue on the island" in the World Quest "Treasure Clue: Twinning Isle" could not be completed.
Travelers affected by the issues mentioned above can restart the game to continue playing normally.
〓2022/07/19 19:35 (UTC+8)〓
1. Fixes an issue with the Story Quest "The Ancient Azure Stars" whereby if Travelers exit the Domain and enter again when carrying out the objective "Follow the strange star" under certain circumstances, the quest objective would disappear and Travelers are unable to follow the star into the pool. Travelers who encounter this issue can log out through the Paimon Menu and log back in to continue the quest normally.
〓2022/07/18 20:00 (UTC+8)〓
1. Fixes an issue with the Story Quest "Immernachtreich Apokalypse" whereby when carrying out the objective "Save Leon," when Travelers operate the device to repair the path and the server gets disconnected, Leon would abnormally stop in place after reconnecting to the server. Travelers who encounter this issue can log out through the Paimon Menu and log back in to continue the quest normally.
〓2022/07/18 16:10 (UTC+8)〓
1. Fixes an issue with the Story Quest "Blazin' Trails" whereby the quest objective "Go to the brightly lit place" could not be completed.
2. Fixes an issue whereby characters are blocked by the wall under specific circumstances and are thus unable to return to the appropriate location to continue the Story Quest "As the Courtyard in Spring Once Appeared."
We will resolve the problem within 36 hours for all accounts that have been affected before the update. After the fix goes live, Travelers can log in again to continue the quest.
3. Fixes an issue with the Story Quest "As the Courtyard in Spring Once Appeared" whereby when carrying out the objective "Continue onward through the shattered space," after picking up the Melodic Omamori when the server disconnected, the Melodic Omamori may unexpectedly disappear after reconnecting to the server.
4. Fixes an issue under certain circumstances whereby when challenging the Domain "As the Courtyard in Spring Once Appeared: Part I," characters will enter subsequent rooms abnormally, and are blocked by the wall and thus unable to return to the appropriate quest location.
Travelers who encountered this issue before the update can submit feedback through the in-game Paimon Menu and we will resolve the issue for you.
〓2022/07/16 22:50 (UTC+8)〓
1. Fixes an issue whereby if you log out of the game and log in again after picking up the Melodic Omamori in the Domain "As the Courtyard in Spring Once Appeared: Part I," there is a probability that the Melodic Omamori will be missing.
〓2022/07/16 00:55 (UTC+8)〓
1. Updates some of the resources for the "Resonating Visions" event.
〓2022/07/15 16:50 (UTC+8)〓
1. Fixes an issue whereby some Artifacts had a small probability of displaying abnormally and cannot be interacted with in the Inventory, Character, and other interfaces (actual Artifact attributes are not affected).
〓2022/07/13 19:15 (UTC+8)〓
1. Fixes an issue whereby the chat record of new conversations was not displayed for Travelers who had a chat session prior to the Version 2.8 update and sent a new conversation on the chat interface after the version update. The issue whereby chat history that existed prior to the Version 2.8 update is not displayed will be fixed in a subsequent update.
