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V2.1 Known Issues & Update (10/5)


Dear Travelers:


To ensure that all Travelers have the best-possible Genshin Impact experience, our developers continually make optimizations and bug fixes to the game based on Travelers' feedback.


〓Known Issues〓


- There is an issue in the Dragonspine area whereby certain mechanism puzzles in Starglow Cavern cannot be completed under specific circumstances. This issue will be fixed in a future version.


- There is an issue with the Story Quest "Three to Get Ready, and Here We Go" whereby the prompt for the objective "Talk to Keqing" may not be displayed properly. Travelers who encounter this issue can go to the mysterious stone by Yujing Terrace in Liyue Harbor to continue progressing in the quest normally.


- Under certain circumstances, when the character "Pearl of Wisdom" Sangonomiya Kokomi (Hydro) casts her Elemental Burst, an error occurs in the duration of the effect that allows her to walk on the water's surface. This issue will be fixed in Version 2.2.


- An issue has been detected whereby when Travelers participating in the event Spectral Secret, there is a small chance that the objective Spectral Secrets — Preliminary Investigation does not appear. Travelers who encounter this issue may complete "Charge 0/3 Electric Lamps using Electrograna" objective first, then defeat all the Specters within the Investigation Area to complete the Preliminary Investigation. If the issue still persists, please select the Paimon Menu > Feedback option to contact us.


- As Version 2.1 optimizes the sound effects of the surround sound device, if the local sound device of the Traveler playing on PC does not match the system settings, it may lead to issues such as abnormal sound playback and unbalanced volume during Archon Quest dialogue, and in the Profile > Voice-Over page. If Travelers encounter this situation, you can follow these Windows configuration steps to resolve the issue.

Windows Settings > System > Sound > Sound Control Panel > Playback > Right click on the current default device > Configure Speakers > Choose your configuration > Next > Select the Surround Sound configuration> Next > Select full-range speakers > Next > Finish


- When the character "Plane of Euthymia" Raiden Shogun (Electro) is added to the party, under certain circumstances, when other characters in the party interact with NPCs, Places of Interest, etc., the effect of stacking Resolve for Raiden Shogun will be triggered incorrectly. This issue will be fixed in Version 2.2.


- There is a small chance that the in-game camera will not work properly when some characters cast their Elemental Skill or Elemental Burst. Travelers who experience this issue can exit the game via the Paimon Menu and end all game client processes before logging in again as a temporary fix. If the issue persists, Travelers can report the issue through the Feedback tab in the Paimon Menu.



▌2021/09/29 21:35 (UTC+8)

Fixes an issue whereby an error may occur with some of the game interface.


▌2021/09/27 17:05 (UTC+8)

Fixes a translation error in the English and French text of the event "Moonlight Merriment" and turned off the corresponding voice-over content.


▌2021/09/20 02:45 (UTC+8)

Fixes an issue with the quest whereby when Travelers participating in the event Spectral Secrets, and upon completing a dispatch, the Primogems rewards is not sent correctly.


▌Compensation Rewards

We will send a mail containing the Travelers compensation rewards within 72 hours time. The mail can be claimed within 30 days after this mail is sent, please claim it promptly.


▌Compensation Details

Primogems ×60

● Scope of Compensation

Travelers who have reached Adventure Rank Lv. 5 before 2021/09/20 02:45 (UTC+8).


Developers team will send the compensation rewards through in-game mail within 6 hours time. Please claim the rewards before 2021/09/23 02:45 (UTC+8). The mail is valid for 30 days, please claim your rewards promptly.


▌2021/09/17 18:45 (UTC+8)

1. Fixes an issue whereby when the character triggers the effect of "Blessing of the Abyssal Moon: Renewing Moon" in the Spiral Abyss to release a shock wave, it will abnormally deal damage to the character.

2. Fixes an issue whereby there is an error in the guide diagram of "Blessing of the Abyssal Moon: Renewing Moon" in the Spiral Abyss.

Travelers affected by these issues can restart the game to continue playing normally.


▌2021/09/16 16:20 (UTC+8)

Fixes an issue whereby there was a small chance that the relevant chest would not open normally after Travelers completed the electrical conduction mechanism at "Seiraimaru" in Inazuma. Affected players can continue playing normally upon restarting the game.


▌2021/09/13 19:50 (UTC+8)

Fixes an issue on mobile devices whereby there is a small chance that the game would stop responding when changing the character "Crowfeather Kaburaya" Kujou Sara (Electro) on the Party Setup screen.


▌2021/09/09 19:50 (UTC+8)

1. Optimizes the description of the Trounce Domain "Narukami Island: Tenshukaku" by adding the following:

When Signora sustains a single instance of DMG that exceeds a certain percentage of her Max HP, all DMG beyond that percentage will be nullified. After this, Signora will unleash a wave of cold air or heat that will cause characters to rapidly accumulate the corresponding temperature status. She will also launch a ferocious counterattack against active characters.

*This update only optimizes the description of the related domain, and does not affect any of the existing hints during the battle or the skill effects of the Boss "Signora.


▌2021/09/09 18:00 (UTC+8)

1. Fixes an issue whereby when leveling up the character "Savior From Another World" Aloy (Cryo) using Character EXP Materials, the displayed amount of Mora required

does not match the amount actually consumed (should be based on the displayed amount).


▌Compensation Details

Primogems ×100


▌Scope of Compensation

Travelers who reached Adventure Rank 5 and above before 2021/09/09 18:00 (UTC+8)

Our developers will distribute compensation to Travelers via in-game mail within 6 hours. Please claim the mail compensation before 2021/09/12 18:00 (UTC+8).

The mail is valid for 30 days, please remember to claim it in time.


▌2021/09/09 16:30 (UTC+8)

1. Fixes an issue with the quest objective "Go to the area threatened by monsters" in the Archon Quest "Sword, Fish, Resistance" whereby the quest target trigger area was too small.

2. Fixes an issue under certain circumstances whereby the NPC in the Archon Quest "Proof of Guilt" would abnormally appear at Chinju Forest in Inazuma at the same time as the NPCs from the commission "The Gourmet Supremos: Cook-Off," or the World Quests "The Gourmet Supremos: The Importance of Eating Well," or "The Gourmet Supremos: On the Road."

3. Fixes a text error in the introduction of the NPC Scaramouche in German.

4. Temporary suspension of the English voice-over content where "Lesser Lord Kusanali" was mentioned in some quests and character dialogue due to a translation error. The translation error in the text has been fixed in the update on September 3, 2021. The voice-over content of other languages other than English are not affected.

There was an error in the translation of the English voice-over content that referred to Lesser Lord Kusanali as "He/Him." This will be corrected to: "She/Her."

5. Fixes an issue with the description of the Raiden Shogun's Lv. 2 Constellation (the actual effects of the skill work as intended in-game).

Original description: "Secret Art: Musou Shinsetsu's Musou no Hitotachi and Musou Isshin attacks will ignore 60% of opponents' DEF."

Revised description: "While using Musou no Hitotachi and in the Musou Isshin state applied by Secret Art: Musou Shinsetsu, the Raiden Shogun's attacks ignore 60% of opponents' DEF."


▌Compensation Details

Primogems ×100


▌Scope of Compensation

Travelers who reached Adventure Rank 5 and above before 2021/09/09 16:30 (UTC+8)

Our developers will distribute compensation to Travelers via in-game mail within 6 hours. Please claim the mail compensation before 2021/09/12 16:30 (UTC+8). The mail is valid for 30 days, please remember to claim it in time.


Travelers affected by this issue can exit the game from the Paimon Menu and log in again to continue playing the game.


▌2021/09/03 21:25 (UTC+8)

1. Fixes an issue in the Archon Quest "Amidst Stormy Judgment" whereby the loading screen may freeze after the combat finishes.

2. Fixes an issue whereby some NPCs on Ritou in Inazuma will be positioned incorrectly.

3. Fixes an issue in the German-language version of the game whereby the description of Refinement Rank 2 for the weapon "Engulfing Lightning" contains incorrect numerical values (the actual effect in-game works as intended).


▌2021/09/03 16:10 (UTC+8)

1. Fixes an issue whereby the image icon is not displayed correctly when obtaining some new items.

2. Fixes textual errors in German, English, Spanish, French, Indonesian, Portuguese, Russian, and Thai translations of some quests and dialogues that mention or relate to Lesser Lord Kusanali. Text-related fixes in English are as follows:

The original reference to the personal pronoun was: "He." It will now be corrected to "She."

Original description: "Lesser Lord Kusanali (He/Him)." Revised description: "Lesser Lord Kusanali (She/Her)."

3. Fixes an issue whereby the Thunder Manifestation behaved abnormally and could not be defeated when challenged alone by another Traveler in Co-Op Mode under certain circumstances.

4. Fixes an issue whereby enemies could not be defeated during the Archon Quest "The Omnipresent God."

5. Fixes an issue whereby Travelers who had "Stellar Reunion" activated, under certain circumstances, could not collect rewards after completing Domains or Ley Line Blossoms.


▌2021/09/02 17:40 (UTC+8)

Fixes an issue under certain circumstances whereby after canceling Hangout Events, some NPCs are still listed as being involved in other quests.


▌2021/09/02 16:25 (UTC+8)

1. Fixes an issue under certain circumstances whereby when players on PC who use the keyboard and mouse have German/French input settings, the in-game keyboard settings do not switch correctly to the German/French keyboard keys.

2. Fixes an issue under certain circumstances whereby the Time Trial Challenges on Amakane Island in Inazuma could not be completed.

Travelers affected by these issues can restart the game to continue playing normally.


▌2021/09/01 21:00 (UTC+8)

1. Fixes an issue under certain circumstances whereby certain Hilichurl Fighters and Cryo Hilichurl Shooters around Starfell Valley in Mondstadt may refresh abnormally.

2. Fixes an issue with the description of the Raiden Shogun's Lv. 6 Constellation (the actual effects of the skill work as intended in-game).

Original description:

"While in the Musou Isshin state applied by Secret Art: Musou Shinsetsu, the Raiden Shogun's Normal, Charged, and Plunging Attacks will decrease all nearby party members' (but not including the Raiden Shogun herself) Elemental Burst CD by 1s when they hit opponents. This effect can trigger once every 1s, and can trigger a total of 5 times during the state's duration."

The description is adjusted to: "While in the Musou Isshin state applied by Secret Art: Musou Shinsetsu, attacks by the Raiden Shogun that are considered part of her Elemental Burst will decrease all nearby party members' (not including the Raiden Shogun herself) Elemental Burst CD by 1s when they hit opponents. This effect can trigger once every 1s and can trigger a total of 5 times during Musou Isshin's duration."


▌Compensation Details

Primogems ×100


▌Scope of Compensation

Travelers who reached Adventure Rank 5 and above before 2021/09/01 21:00 (UTC+8)

Our developers will distribute compensation to Travelers via in-game mail within 6 hours. Please claim the mail compensation before 2021/09/04 21:00 (UTC+8). The mail is valid for 30 days, please remember to claim it in time.


▌2021/09/01 23:40 (UTC+8)

1. Fixes an issue whereby some monsters on Seirai Island in Inazuma may refresh abnormally.




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